Returns & Exchanges
At Johnson's Garden Centers, we want your garden to thrive and offer a 30-day return window for most plants and garden supplies to ensure your complete satisfaction. Please ensure items are in original condition and accompanied by a valid proof of purchase for a full refund.
Verify Eligibility
Ensure your items are within the 30-day return window and that plants have been properly watered and maintained since purchase.
Gather Documentation
Locate your original paper receipt or digital order confirmation to facilitate a quick verification process at our service desk.
Visit a Location
Bring your items and documentation to any Johnson's Garden Center location where a plant specialist will inspect the merchandise.
Receive Your Refund
Once approved, your refund will be processed immediately to your original payment method or issued as store credit for future gardening needs.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing